Website Terms

Version: 2.0

Last updated: 10 October 2026

These terms cover your use of thefullsquad.com (the "site"). They do not cover use of The Full Squad app or platform, which is governed by its own Platform Terms of Service and the other platform documents (see section 2).

1. Who we are

The site is owned and operated by Reload IT Ltd, a company registered in England and Wales, company number 10106178, registered office 124 City Road, London, EC1V 2NX. Email: info@thefullsquad.com. Reload IT Ltd is registered with the Information Commissioner's Office under number ZC200891. VAT registration number 242270045.

In these terms "we", "us" and "our" mean Reload IT Ltd, and "you" means a person using the site.

2. What the site is, and what it is not

2.1 The site describes The Full Squad, a software platform that football clubs, academies and holiday camp organisers can subscribe to. It is information, not an offer. Features, plans, prices and dates describe our current plans and may change before launch or afterwards. Nothing on the site is a contractual offer or a promise that a particular feature will be available, and nothing on it forms a contract between you and us.

2.2 A contract for the platform is made only when an organisation signs up and accepts the Platform Terms of Service. Those terms, and not this page, set out what we provide, what it costs and who is responsible for what. If these website terms conflict with the Platform Terms of Service about the platform, the Platform Terms of Service apply.

2.3 We are a technology provider. A club, academy or camp that uses the platform is the organisation that runs its own activities, collects its own payments and looks after its own members, including any children. We are not a party to the arrangement between a club and its members or parents, and we are not responsible for how a club uses the platform. Nothing on the site, including any description of a feature, a safeguarding tool or a compliance tool, is advice, a guarantee that a club's use of the platform is lawful, or a substitute for a club's own policies, vetting, safeguarding procedures and legal advice.

2.4 Screens, images and examples on the site illustrate the product. They may show fictional clubs, people and data.

3. Using the site

3.1 You may view the site and share a link to it for lawful purposes. You must not use it in a way that is unlawful, interferes with its operation or security, or tries to gain unauthorised access to it or to our systems, and you must not copy, scrape or harvest content or contact details from it by automated means without our written permission.

3.2 We try to keep the site available and accurate, but we provide it "as is" and do not promise that it will be uninterrupted, error-free or up to date. We may change or withdraw any part of it at any time.

4. Our content

4.1 The Full Squad name, logos, shield mark, design and the site content belong to Reload IT Ltd or our licensors and are protected by copyright, trade mark and other rights. Club names, badges and other marks shown belong to their owners and appear for identification only. Do not reuse our content or marks without our written permission, except for small quotations with credit where the law allows (for example for news reporting, criticism or review).

4.2 If you send us feedback or suggestions, you give us a free, perpetual licence to use them to improve our products without paying you or crediting you. Do not send us personal data about other people, or children's data, in an enquiry, or any content that infringes anyone's rights.

4.3 If you think content on the site infringes your rights, email info@thefullsquad.com with the page address, what you say is infringing and why. We will review it promptly.

5. Links and third parties

The site links to other sites (for example social media pages and Companies House). We do not control them and are not responsible for their content, availability or privacy practices. A link is not an endorsement.

6. Early access list and enquiries

6.1 Joining the early access list, or sending us an enquiry, does not oblige us to offer you a place, a price, a date or any particular feature, and does not oblige you to buy anything. Any early-access benefit exists only if and as stated in the Platform Terms of Service or in an invitation we send you.

6.2 What we do with your details is explained in our Privacy Notice. How we use cookies and similar technologies is explained in our Cookie Policy. Both are available on the site.

7. Liability

7.1 Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited. If you are a consumer, your statutory rights are not affected.

7.2 Subject to section 7.1, and because the site is provided free of charge:

(a) we are not liable for any loss arising from your reliance on information on the site, including information about features, plans, prices, dates or compliance, none of which is advice;

(b) we are not liable for any loss caused by a virus, a denial-of-service attack or other technologically harmful material that may affect your device because of your use of the site, provided we have taken reasonable care, or for loss caused by third-party sites or services you reach through the site;

(c) we are not liable for loss of profit, revenue, business, contracts, goodwill or anticipated savings, or for any indirect or consequential loss, whether in contract, tort (including negligence), breach of statutory duty or otherwise, arising from your use of the site; and

(d) if you use the site for the purposes of a business, our total liability to you arising from or connected with the site in any year is limited to £100.

7.3 If you are a consumer, section 7.2 applies only so far as the law allows, and we do not limit our liability for loss caused by our failure to use reasonable care and skill.

7.4 You are responsible for ensuring that your use of the site complies with the law that applies to you. If you use the site in breach of these terms and we suffer loss because of it, you are responsible for that loss to the extent the law allows.

8. Changes to these terms

We may update these terms. The version number and effective date at the top show which version applies, and a new version applies from its effective date. Please check them from time to time. Continued use of the site after a change means you accept the updated terms, but this does not affect the terms of any contract you have with us for the platform.

9. Complaints and contact

Email info@thefullsquad.com and we will aim to reply within ten working days. Questions about personal data are covered in the Privacy Notice, and you may complain to the Information Commissioner's Office (ico.org.uk).

10. Governing law and courts

These terms and any dispute connected with the site are governed by the law of England and Wales. The courts of England and Wales have non-exclusive jurisdiction. If you are a consumer living in Scotland or Northern Ireland, you may also bring proceedings in the courts of the country where you live, and the mandatory consumer protection laws of that country continue to apply to you.