The Full Squad — End-User Terms of Use
Version: 1.1 Effective date: 6 September 2026 (the date this version was first published on thefullsquad.com)
Changes in 1.1: clause 9.3 (the Platform Processing Fee is tiered by the Club's Tier rather than a flat 1%, decision 284); clause 9.4 (the fee is returned to the Club pro rata on a refund, decision 269); clause 12.1 (Squad Assist is not yet available; Anthropic is named for when it launches, decision 279); clause 12.2 (AI-assisted import mapping is not yet available; the import ships with manual mapping first, decision 272).
Plain-English summary (not a substitute for the full terms)
- We are Reload IT Ltd. We make and run the software called The Full Squad. That is all we do.
- Your Club — not us — runs the football. The Club organises training, matches, coaching, first aid, safeguarding and everything else that happens in the real world. The Club is also the organisation legally responsible for your (and your child's) membership data.
- These terms explain who can hold an account, how to use the Platform responsibly, and what we are (and are not) responsible for.
- Nothing in these terms takes away your legal rights as a consumer, and nothing in them excludes our liability for death or personal injury caused by our negligence, or for fraud. The law does not allow that, and we do not attempt it.
1. Who we are and what these Terms cover
1.1 We are Reload IT Ltd, a company registered in England and Wales (company number 10106178) with registered office at Moor Park House, Bawtry Road, Wickersley, Rotherham, South Yorkshire, S66 2BL. We are registered with the Information Commissioner's Office (ICO) under registration number ZC200891. You can contact us at info@thefullsquad.com or through the in-app support feature.
1.2 We provide The Full Squad, a software platform for football clubs, available at thefullsquad.app (including club subdomains such as yourclub.thefullsquad.app and any custom domain a club connects) and described at thefullsquad.com. In these Terms we call all of this the "Platform".
1.3 These "Terms" are a legal agreement between you — an individual person using the Platform — and us. They apply to every individual user of the Platform, including club administrators, managers, coaches, club staff and volunteers, parents and guardians, and players aged 13 and over. By creating an account, or by using the Platform, you agree to these Terms. If you do not agree, do not use the Platform.
1.4 These Terms incorporate our Acceptable Use Policy ("AUP"), which is published on the Platform and forms part of these Terms. For rules about behaviour and content, where these Terms and the AUP overlap the stricter rule applies; for everything about our liability and your rights, these Terms govern.
1.5 If you are using the Platform on behalf of a Club in a professional or official capacity (for example, as a club secretary or treasurer), the Club's own agreement with us — the Platform Terms of Service — also governs the Club's subscription. These Terms govern your personal use of your account.
1.6 Nothing in these Terms affects your statutory rights. If you are a consumer, you have rights under the Consumer Rights Act 2015 and other laws that cannot be excluded or restricted, and nothing in these Terms attempts to do so.
2. Definitions
In these Terms, capitalised words have the following meanings:
- "Club" means the football club (or other organisation) that subscribes to the Platform and through which you have been given access. Many Clubs are unincorporated associations run by volunteers.
- "Club Content" means any content published, uploaded or configured on the Platform by or on behalf of a Club, including its public site, news, fixtures, policies and its own terms and conditions.
- "Member" means a person registered with a Club through the Platform, including players, parents and guardians.
- "Parent" means a person with parental responsibility for a child, or a legal guardian, acting for that child on the Platform.
- "Platform" has the meaning given in clause 1.2.
- "User Content" means any content you submit to the Platform, such as messages, comments, photos, registration information, availability responses and documents.
- "We" / "us" / "our" means Reload IT Ltd.
- "You" / "your" means the individual accepting these Terms.
3. The three-way relationship: us, your Club, and you
This section matters more than any other. Please read it carefully.
3.1 We provide software only. We supply the Platform to your Club as a tool. We are a software company. We are not:
(a) a provider of footballing, sporting, coaching or training services; (b) a childcare provider or activity organiser; (c) a safeguarding body, welfare service or regulator; or (d) a party to any membership, playing or coaching relationship between you and your Club.
3.2 Your Club provides the football. Everything that happens in the real world — training sessions, matches, team selection, coaching quality, supervision of children, first aid, ground safety, insurance, safeguarding practice, DBS checks and compliance with the rules of the football governing body applicable to the Club — is organised by and is the responsibility of your Club, not us. Any dispute about those matters is between you and your Club.
3.3 Your Club controls Member data. For the personal data of Members — including players' and children's registration, medical and safeguarding information — your Club is the data controller and we act only as the Club's data processor, storing and processing that data on the Club's instructions. Clause 11 explains what this means for you.
3.4 Club Content is the Club's. Anything a Club publishes through the Platform — including any terms, policies, codes of conduct or joining conditions the Club uploads and asks you to accept — is created and owned by the Club and is the Club's sole responsibility. We host it, keep versions of it, and record your acceptance of it, but we do not review, approve, endorse or warrant it. If you have a question or complaint about Club Content, raise it with the Club.
3.5 No assumed duty for the Club's responsibilities. Because we supply software only, we do not owe you, or any child, any duty in relation to footballing, coaching, childcare, supervision or safeguarding matters, and nothing on the Platform or in these Terms creates one. Those duties belong to your Club and the people it appoints. This clause describes the service we do and do not provide; it does not exclude or limit the obligations we genuinely owe you as a software provider, which are set out in clause 16, and it is always subject to clause 16.1.
4. Who may hold an account (age rules)
4.1 Date of birth is required on player/member records so the Platform can apply age-appropriate controls.
4.2 Under 13: the child does not hold their own login. A linked parent or guardian manages the child's participation from the adult's account.
4.3 Aged 13-17: the young person may have their own login, but a parent/guardian must be linked and must accept the link before the young person's account can become active. The Club controls the permissions available to the young person.
4.4 18 and over: an adult may use an account independently, subject to any Club role and permissions.
4.5 Date-of-birth corrections can be made only by an authorised Club administrator and are audit logged. Deliberately misstating age or identity to defeat a safeguarding control is a serious breach of these Terms and the AUP.
4.6 No private adult-to-child messaging. An adult Club official cannot send a private one-to-one message directly to a player under 18. Communications must involve the linked parent/guardian or an appropriately supervised group. A group containing under-18s must include at least one additional responsible adult or linked parent/guardian. Users can message only within a Club they both belong to.
5. Parents and guardians
5.1 If you link yourself to a child or act for a child on the Platform, you confirm that you are entitled to act as that child's parent/guardian or other person with parental responsibility as applicable.
5.2 A parent/guardian can manage multiple children, including children in different teams or Clubs, from the same global login. The Platform keeps each Club's data and permissions separate.
5.3 Parents/guardians can maintain their child's contact and emergency information, enter/update optional medical information, set availability, and remove or replace the child's profile photograph where the Club has enabled those features.
5.4 Public publication of an under-18 player's name or photograph is disabled by default. A parent/guardian may positively opt in and may later withdraw that permission. The default public display, where permission is given, is first name plus surname initial; full-name publication requires a separate positive choice.
5.5 Consents and acknowledgements captured through the Platform are recorded with the relevant version and timestamp. The Club, as controller, decides which lawful basis or consent it relies on and is responsible for honouring withdrawals.
6. Your account and security
6.1 Accounts are created or invited by a Club; open self-registration is not offered at launch. An invited adult must accept the invitation and set their own password before their account becomes active.
6.2 Sign-in at launch uses email address and password. Your account is personal to you. Do not share credentials. The Platform may require multi-factor authentication for higher-risk roles, including Club Admin and Safeguarding Officer roles.
6.3 One global login may belong to more than one Club. After sign-in you select the Club context you want to use. You may hold a different role in each Club. Access to one Club never gives access to another Club's data.
6.4 If a Club removes you, only that Club-specific membership and its permissions end. Your global account remains available for any other Clubs to which you still belong. If you no longer belong to any Club, the Provider may close the unused global account after 24 months of inactivity, with advance email warning, while historical Club-controlled records remain subject to the relevant Club's retention rules.
6.5 Keep your password secure and tell us and the relevant Club promptly if you suspect unauthorised use. We may require a credential reset or suspend an account where reasonably necessary for security.
7. Acceptable behaviour
7.1 You must comply with the Acceptable Use Policy. In brief, you must not use the Platform to:
(a) post or share content that is unlawful, defamatory, obscene, discriminatory, harassing or infringes anyone's rights; (b) attempt any form of direct adult-to-child contact in circumvention of the safeguarding controls described in clause 4.3; (c) misuse personal data of other Members, including any data exported from the Platform, for any purpose beyond legitimate club business; (d) upload malware, probe or test the security of the Platform, scrape data, or interfere with the Platform's operation; (e) impersonate any person or organisation; or (f) send spam or unsolicited promotional material.
7.2 The full AUP, including how to report abuse and how our notice-and-takedown process works, is published on the Platform. Breach of the AUP is a breach of these Terms.
7.3 We operate the reporting, moderation and safety processes described in the AUP. We do not promise that every item of content or communication will be reviewed before it is encountered, but we may use manual or automated measures, act on reports, remove or restrict content and suspend accounts. Nothing in these Terms excludes or restricts any statutory online-safety duty that applies to us, including any duty under the Online Safety Act 2023.
8. Your content, our platform, and feedback
8.1 You keep ownership of your User Content. You are responsible for what you post: make sure you have the right to post it and that it complies with these Terms and the AUP. If you post photos or videos of other people, especially children, you must respect the consent settings recorded on the Platform and your Club's rules.
8.2 So that we can run the Platform, you grant us a non-exclusive, royalty-free, worldwide licence to host, store, reproduce, display, transmit, back up and adapt (for technical purposes such as resizing images) your User Content, solely to the extent needed to operate, secure, support and improve the Platform and to provide the service to you and your Club. This licence is limited to that purpose: we do not acquire the right to sell your content or use it for unrelated advertising.
8.3 The licence in clause 8.2 ends when your User Content is deleted from the Platform, except that (a) copies may persist in routine backups until those backups cycle out, and (b) content already lawfully shared with others through the Platform (for example, a message already delivered) may remain visible to its recipients.
8.4 We may remove or disable access to any User Content that we reasonably believe breaches these Terms, the AUP or the law, or that we are ordered to remove, in accordance with the AUP's takedown process. For safeguarding or legal risk we may remove content immediately and explain afterwards.
8.5 Content on the Platform that is not yours or ours (for example, other Members' content and Club Content) belongs to its respective owners. You get no rights to it beyond viewing and using it within the Platform as intended.
8.6 The Platform itself — its software, design, branding and databases — is owned by us or our licensors. You may use it only as these Terms allow. You must not copy, modify, reverse engineer or create derivative works of the Platform except as the law permits notwithstanding this clause.
8.7 Messages and attachments. Sent messages form part of the Club's record and cannot be permanently altered or deleted by the sender. A user-facing "remove from my view" function, if offered, does not delete the underlying record. Ordinary messages are normally retained for 24 months; messages connected to safeguarding, complaints, disputes, investigations or legal holds may be retained longer under the Club's retention policy. Message attachments are limited to supported file types and sizes and may be security scanned.
8.8 Feedback. If you send us ideas, suggestions or feedback about the Platform, we may use them to improve the Platform without restriction and without owing you anything. This does not apply to your personal data, which is always handled as described in clause 11.
9. Club terms, payments and money
9.1 Club-uploaded terms, policies and codes are the Club's documents. The Platform hosts/versions them and may record acceptance, but Reload IT does not approve their legal content and is not a party to the Club-member agreement.
9.2 Payments go to the Club. Member payments are processed through Stripe Connect and settle to the Club. Reload IT does not hold the underlying Club funds.
9.3 The Club sets the amount, description and frequency of its charges. The Club may use one-off or recurring charges at the frequencies it configures. The Full Squad charges the Club a Platform Processing Fee plus VAT on each successfully processed member payment, in addition to Stripe's own charges; the rate depends on the Club's Tier and is published on thefullsquad.com's pricing page. The Platform does not add a separate card-processing surcharge to the member.
9.4 You or your linked parent/guardian may cancel your own recurring Club payment through the available controls. Cancellation stops future recurring charges after the current paid period. It does not itself create a refund. Refunds, chargebacks and disputes are matters between you and the Club, subject to applicable law and the Club's terms. The Platform Processing Fee is not a charge made to you as the member; where the Club refunds you, the Fee attributable to the refunded amount is returned to the Club pro rata, though this does not itself increase what you are refunded.
9.5 We do not charge for a standard end-user account. If optional paid end-user features are introduced later, separate consumer-facing terms and pricing will be supplied before purchase.
9.6 Unless expressly introduced under separate terms, the Platform does not sell match tickets.
9.7 Third-party services such as Stripe operate under their own terms and privacy information for the parts they provide.
10. No reliance — information tools, not a duty of care
10.1 The Platform provides record-keeping, communication and organisational tools: registration records, availability and selection tools, messaging, alerts, reminders, reports and similar features. These are aids for your Club's volunteers. They are not professional advice and they are not a safety, medical, welfare or supervision service.
10.2 In particular, and without limiting clause 10.1:
(a) medical information stored on the Platform is supplied by Members and Parents and is made available to the Club as recorded — we do not verify it, and it is not medical advice; (b) alerts, notifications, reminders and reports are convenience features; they may be delayed or fail (for example, because of device settings, network issues or outages), and neither their presence nor their absence or failure makes us responsible for any real-world outcome; (c) safeguarding-related features (such as parent-routed messaging, gated access to sensitive records and audit logs) are technical controls we provide as facts of the product; they do not make us a safeguarding authority, do not transfer any safeguarding duty from the Club to us, and do not by themselves make any Club compliant with FA or legal safeguarding requirements.
10.3 You must not rely on the Platform as your only means of receiving or delivering time-critical or safety-critical information. Urgent matters — a child's changed medical condition, an emergency, a safeguarding concern — must always also be raised directly with the Club through its own channels (and, in an emergency, with the emergency services).
10.4 The value of the Platform's records depends on what is put into them. You are responsible for the accuracy and currency of information you supply, and the Club is responsible for how it uses that information in the real world.
10.5 This clause 10 defines the service you can reasonably expect from a software tool. It does not exclude or limit any liability we lawfully cannot exclude (see clause 16.1), and it does not affect our obligation to provide the Platform itself with reasonable care and skill.
11. Privacy and your data
11.1 Member data — your Club is in charge. For your (and your child's) membership data — registration details, medical information, safeguarding records, consents, team and match data — your Club is the data controller. The Club decides why and how that data is used; we process it only on the Club's instructions under a data processing agreement. The Club's privacy notice (available through the Platform) explains that processing. Questions, subject access requests and complaints about Member data should go to the Club in the first instance.
11.2 Data we control. We are the data controller only for a limited set of data: club administrator and billing accounts, visitors to our marketing site, support tickets and our own business records. Our Platform Privacy Policy covers this.
11.3 My Data / Privacy Request. The Platform includes a route through which you can request access, correction or deletion of Member Data. The request is routed to the relevant Club as controller and is audit logged. Reload IT assists the Club as processor. These rights are subject to the exceptions and retention duties in data-protection law, including where safeguarding or legal-claim records must be preserved.
11.4 Data is hosted with our sub-processors, principally in the United Kingdom (London region); the current sub-processor list is published with the Platform's data protection documents.
11.5 You also have the right to complain to the ICO (ico.org.uk) about any controller's handling of your data.
12. Squad Assist and automated features
12.1 The Platform plans to include an assistive feature called "Squad Assist", which is not yet available. When it launches, it will use a third-party artificial-intelligence service (Anthropic, named in our sub-processor list for this purpose only, and not before launch) to help draft content and answer questions. Output from that feature will be generated assistance, not advice, and may be inaccurate or incomplete; you will need to review anything it produces before relying on or publishing it. Clause 10 applies to Squad Assist in full once it is available.
12.2 The person import feature ships with manual, admin-driven column mapping first. An AI-assisted import mapping accelerator is not yet available and may be added later; if it is, the feature will send column headings only or anonymised/redacted sample values to Anthropic to infer field mappings. Identifiable Member Data and Special Category Data must not be included in any AI import sample.
12.3 Under-18 Member data is not enriched from the web by Platform features.
13. Service changes, availability and your devices
13.1 We aim to keep the Platform available and useful, and we provide it with reasonable care and skill. However, the Platform is provided on a shared, online basis and we do not promise that it will always be available, uninterrupted or error-free. Maintenance, updates and factors outside our control (such as internet or hosting failures) can cause downtime.
13.2 We may change, improve or withdraw features of the Platform over time. If a change would significantly reduce the core functionality available to you, we will give reasonable advance notice through the Platform where practicable. Your Club's subscription agreement governs what the Club is entitled to. If you ever pay us directly for optional end-user features, the terms presented for those features (clause 9.5) will set out your remedies for material adverse changes.
13.3 We may suspend the Platform, wholly or partly, where reasonably necessary for maintenance, security, legal compliance or to protect users, keeping any suspension as short as reasonably possible.
13.4 Your devices. We take reasonable, industry-standard steps to keep the Platform free of viruses and other harmful code, but we cannot guarantee it, and we are not responsible for your device configuration or network. You should use your own up-to-date virus protection and keep your devices and browsers updated. This clause is subject to clause 16.1 and does not limit your statutory rights.
14. Suspension and ending your account
14.1 You can stop using the Platform at any time, and can ask for your account to be closed via the Platform or in-app support. Closing your account does not by itself delete Member data held by your Club as controller — the Club's retention policy governs that; use the "My data" route (clause 11.3) to exercise erasure rights.
14.2 We may suspend or terminate your account, or restrict features, if:
(a) you materially or repeatedly breach these Terms or the AUP; (b) we reasonably believe your use presents a safeguarding, security or legal risk to any person, any Club or the Platform (in which case we may act immediately); (c) we are required to do so by law or by a competent authority; or (d) your Club's subscription ends or the Club removes your access (the Club controls its own membership).
14.3 Except in urgent cases under 14.2(b) or (c), we will where reasonably practicable give you notice of the concern and an opportunity to put it right before terminating for breach.
14.4 We will not terminate your account arbitrarily. Where we terminate under this clause we will tell you, and (unless the law prevents it) tell you why.
14.5 On termination, your right to use the Platform ends. Clauses that by their nature should survive — including clauses 3, 8.2–8.3 (as limited there), 8.7, 10, 15, 16, 19 and 20 — survive termination. Data held for your Club continues to be governed by the Club's controllership and retention policy, not by the closure of your login.
15. Your responsibilities to us
15.1 You agree to compensate us for losses, claims and reasonable costs (including reasonable legal costs and claims made against us by third parties) that we suffer as a direct result of:
(a) your fraudulent or deliberately unlawful use of the Platform; (b) your deliberate breach of clause 4.2 (age misstatement) or the safeguarding controls in clause 4.3; or (c) your deliberate misuse of other Members' personal data, including data exported from the Platform, in breach of clause 7.1(c).
15.2 Clause 15.1 does not apply to innocent mistakes, does not make you responsible for anything caused by our own breach, negligence or failure to comply with the law, and only ever requires you to compensate us for losses that are a fair and proportionate consequence of your own deliberate wrongdoing.
16. Our liability to you
This clause matters. It is written to be as clear as we can make it.
16.1 What we never exclude. Nothing in these Terms excludes or limits our liability for:
(a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation by us; (c) any breach of your rights under the Consumer Rights Act 2015 that cannot lawfully be excluded or limited (including the requirement that a service be performed with reasonable care and skill); or (d) any other liability that cannot be excluded or limited under the law of England and Wales.
16.2 What we are responsible for. If we fail to provide the Platform with reasonable care and skill, or otherwise break these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach or our failure to use reasonable care and skill. Loss is foreseeable if it is obvious it will happen or if, at the time you accepted these Terms, both we and you knew it might happen.
16.3 What we are not responsible for. Subject always to clause 16.1, we are not responsible for:
(a) loss or damage that is not foreseeable; (b) anything done or not done by your Club — including footballing, coaching, supervision, first-aid, ground-safety and safeguarding matters, the Club's use of Member data as controller, the Club's configuration of roles, access and retention settings, the content and fairness of Club-uploaded terms, the Club's refund decisions, and the accuracy of Club Content (clauses 3, 9 and 10 explain why); (c) loss arising from inaccurate or out-of-date information supplied by you, another user or a Club; (d) loss arising from your breach of these Terms or the AUP, or your failure to keep your credentials secure (clause 6.3); (e) deletion or anonymisation of data carried out by the Platform in accordance with the retention schedule your Club has configured, or at the direction of your Club as controller; (f) events outside our reasonable control (including internet, hosting or telecommunications failures, and other force majeure events), provided we take reasonable steps to reduce their effect; or (g) business losses. The Platform is supplied for club and domestic use by end users. If you use it for commercial or business purposes beyond volunteer club administration, we have no liability to you for loss of profit, loss of business, business interruption or loss of business opportunity.
16.4 Free service — sensible limit. Where you use the Platform without paying us anything, our total liability to you under these Terms (other than liability under clause 16.1, which is unlimited) is limited to £100. Where you have paid us charges directly, our total liability (other than under clause 16.1) is instead limited to the greater of £100 and the amounts you paid us in the 12 months before the event giving rise to the claim. Money you paid to your Club through the Platform does not count as paid to us (clause 9.2).
16.5 Nothing in this clause 16 affects any claim you may have against your Club, which is unaffected by these Terms.
17. Complaints and support
17.1 If something goes wrong with the Platform, or you want to report content or behaviour, use the in-app support feature or email info@thefullsquad.com. Tell us what happened and we will look into it. For an ordinary support issue we aim to acknowledge requests promptly and keep you informed. If your complaint concerns personal data for which Reload IT is the Controller, mark it Data Protection Complaint; we will facilitate the complaint, acknowledge it within 30 days, investigate it appropriately and communicate the outcome without undue delay as required by data protection law.
17.2 If your complaint is about your Club — its decisions, services, staff, volunteers, terms or handling of Member Data — please raise it with the Club through its own complaints, privacy or welfare channels. The Club is the Controller for Member Data and is responsible for complying with the statutory data-protection complaints procedure. We will redirect such complaints to the Club where appropriate.
17.3 Safeguarding concerns about a child should be raised with the Club's safeguarding/welfare contact and, where appropriate, the relevant national/regional football safeguarding body, statutory safeguarding authority or police. If a safeguarding concern involves misuse of the Platform itself, also report it to us immediately via in-app support; we treat such reports with priority.
17.4 Nothing in this clause prevents you from using any alternative dispute resolution service or from going to court.
17.5 Content removal and account restrictions. If we remove or restrict access to your content, or suspend or ban your account, in breach of these Terms or the AUP, nothing in these Terms prevents you bringing a claim for breach of contract where the law gives you that right. This includes the right which section 72 of the Online Safety Act 2023 requires regulated user-to-user services to explain to users, if that section applies to the Platform or the relevant part of it.
18. Changes to these Terms
18.1 We may update these Terms from time to time — for example, to reflect changes in the law, new features, or improvements in how we explain things.
18.2 If a change is material, we will give you reasonable advance notice through the Platform or by email before it takes effect. If you do not accept a material change, you may stop using the Platform and close your account before the change takes effect; continuing to use the Platform after the effective date means the updated Terms apply to you.
18.3 The current version of these Terms is always available on the Platform, together with its effective date.
19. General
19.1 Entire agreement (between you and us). These Terms, the AUP and any documents they expressly incorporate are the whole agreement between you and us about your use of the Platform. They do not affect, and do not incorporate, any agreement between you and your Club. Nothing in this clause limits liability for fraud or excludes any statutory consumer protection.
19.2 Transfer. We may transfer our rights and obligations under these Terms to another organisation (for example, if our business is sold); we will tell you if this happens, and it will not reduce your rights under these Terms. You may not transfer your rights or obligations under these Terms to anyone else, because your account is personal to you.
19.3 Severability. Each clause of these Terms operates separately. If any court or authority decides any clause is unlawful or unenforceable, the remaining clauses stay in full force.
19.4 No waiver. If we delay enforcing any part of these Terms, we can still enforce it later.
19.5 Third parties. These Terms are between you and us. No one else (including your Club) has rights under the Contracts (Rights of Third Parties) Act 1999 to enforce them, except that our group companies and successors may rely on the protections in clauses 10 and 16.
19.6 How we contact you. We will send notices under these Terms to you through the Platform (in-app) or to the email address on your account; it is your responsibility to keep that address current. You can send notices to us at info@thefullsquad.com or via in-app support.
19.7 No partnership or agency. Nothing in these Terms makes you and us partners, or makes either of us the agent of the other, or makes us the agent of your Club for any purpose beyond acting as the Club's data processor as described in clause 11.
20. Governing law and where claims can be brought
20.1 These Terms are governed by the law of England and Wales.
20.2 If you are a consumer, you can bring claims relating to these Terms in the courts of England and Wales; and in addition, if you live in Scotland you may bring claims in the Scottish courts, and if you live in Northern Ireland you may bring claims in the Northern Irish courts. As a consumer you also benefit from any mandatory protections of the law of the part of the United Kingdom in which you live, and nothing in these Terms affects those rights.
20.3 If you are not a consumer, the courts of England and Wales have exclusive jurisdiction over any dispute arising out of or in connection with these Terms.
Reload IT Ltd — company number 10106178 — registered office Moor Park House, Bawtry Road, Wickersley, Rotherham, South Yorkshire, S66 2BL — ICO registration ZC200891 — contact info@thefullsquad.com.
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